Terms & Conditions

Effective Date: June 2026

Agreement to Terms

Welcome to SL Health & Wellness. These Terms and Conditions ("Terms") govern your use of our website, services, appointments, communications, and any interactions with SL Health & Wellness.

By accessing our website, scheduling an appointment, purchasing services, or otherwise engaging with SL Health & Wellness, you agree to be bound by these Terms. If you do not agree with any portion of these Terms, please do not use our website or services.

About SL Health & Wellness

SL Health & Wellness is a wellness clinic located in West Covina, California, offering non-invasive body contouring, skin rejuvenation, and holistic wellness treatments designed to support personal wellness, confidence, and self-care.

Eligibility

By using our website or services, you represent that:

• You are at least 18 years of age or have the consent of a parent or legal guardian.
• You have the legal authority to enter into these Terms.
• The information you provide is accurate and complete.

Services

SL Health & Wellness provides wellness and aesthetic services, including but not limited to:

• Body contouring treatments
• Skin rejuvenation services
• Facial treatments
• Holistic wellness services
• Wellness consultations
• Other non-invasive aesthetic and wellness treatments

All services are subject to availability and may be modified, discontinued, or updated at any time without prior notice.

No Medical Advice

The information provided on our website, social media channels, emails, text messages, consultations, and marketing materials is for informational purposes only.

Our services are not intended to:

• Diagnose medical conditions
• Treat diseases
• Cure illnesses
• Replace professional medical advice
• Substitute treatment from licensed healthcare providers

Always consult your physician or healthcare provider regarding medical concerns.

Treatment Results

Individual results vary from person to person.

SL Health & Wellness does not guarantee any specific outcome, result, or benefit from any treatment or service. Results depend on numerous factors including age, lifestyle, health conditions, treatment consistency, and adherence to recommended care instructions.

Any testimonials, reviews, before-and-after photos, or examples displayed on our website are provided for illustrative purposes only and should not be considered guarantees of future results.

Appointments and Scheduling

Appointments may be scheduled online, by phone, by email, or in person.

Clients are encouraged to arrive on time for scheduled appointments.

Late arrivals may result in:

• Reduced treatment time
• Rescheduling of the appointment
• Cancellation at the provider's discretion

SL Health & Wellness reserves the right to refuse or reschedule appointments when necessary.

Cancellations and No-Shows

We respectfully request advance notice when canceling or rescheduling appointments.

Repeated no-shows, missed appointments, or last-minute cancellations may result in:

• Appointment restrictions
• Requirement of a deposit for future appointments
• Refusal of future bookings

Pricing and Payments

All prices are subject to change without notice.

Payment is due at the time services are rendered unless otherwise agreed upon in writing.

Accepted payment methods may include:

• Credit Cards
• Debit Cards
• Cash
• Other approved payment methods

Special promotions, memberships, packages, and discounts may be subject to separate terms and limitations.

Refund Policy

Due to the nature of wellness and aesthetic services, completed services are generally non-refundable.

Refund requests, if any, will be reviewed on a case-by-case basis at the sole discretion of SL Health & Wellness.

Unused portions of prepaid packages may be subject to additional terms provided at the time of purchase.

Health Information and Client Responsibility

Clients are responsible for providing accurate and complete health information before receiving services.

You agree to disclose:

• Medical conditions
• Allergies
• Medications
• Pregnancy status
• Recent procedures or surgeries
• Any other condition that may affect treatment suitability

SL Health & Wellness is not responsible for complications arising from inaccurate, incomplete, or withheld health information.

Client Conduct

To maintain a safe and professional environment, clients agree to:

• Treat staff and other clients respectfully
• Refrain from abusive, threatening, harassing, or inappropriate behavior
• Follow all clinic instructions and policies

SL Health & Wellness reserves the right to refuse service or terminate appointments for inappropriate conduct.

Intellectual Property

All content on this website, including but not limited to:

• Text
• Graphics
• Logos
• Images
• Videos
• Branding
• Website design

is the property of SL Health & Wellness or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Privacy

Your use of our website and services is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

SMS, Email, and Marketing Communications

By submitting your contact information through our website, forms, consultations, promotions, or other communications, you may consent to receive:

• Appointment confirmations
• Appointment reminders
• Service-related notifications
• Promotional offers
• Wellness updates
• Marketing communications

Message frequency may vary.

Message and data rates may apply.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the message or contacting us directly.

Consent to receive communications is not a condition of purchasing services.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

SL Health & Wellness is not responsible for the content, privacy practices, policies, or operations of third-party websites.

Use of third-party websites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, SL Health & Wellness, its owners, employees, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of our website
• Use of our services
• Reliance on website content
• Delays or interruptions in service
• Unauthorized access to personal information

Your use of our website and services is at your own risk.

Indemnification

You agree to defend, indemnify, and hold harmless SL Health & Wellness and its owners, employees, affiliates, contractors, and representatives from any claims, liabilities, damages, costs, or expenses arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any applicable law or regulation

Changes to These Terms

SL Health & Wellness reserves the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon posting to our website. Continued use of our website or services constitutes acceptance of the revised Terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

Contact Information

SL Health & Wellness
West Covina, California

Email: [email protected]

If you have any questions regarding these Terms and Conditions, please contact us at the email address listed above.

By using this website or receiving services from SL Health & Wellness, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.